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Total Hockey Breakaway Membership Program Rules
Membership
Breakaway Membership ("Membership") is open to U.S. residents (excluding
U.S. territories) of at least 13 years of age. By joining the program,
you represent that you are at least 13 years of age or older and by
using this program, you agree to the terms and conditions of the
program. Your Membership is nontransferable and is subject to present
and future program rules. Enrollment begins upon activation on the day
of enrollment at any Total Hockey store or when you purchase the
Breakaway Membership online at
www.totalhockey.net.
Employees of Total Hockey, Inc. ("Total Hockey"), its affiliates and
subsidiaries, and others who are eligible for employee-based discounts,
or members of any corporate, team or group account of Total Hockey are
not eligible for Membership in the Breakaway program unless otherwise
expressed in writing.
Earn Points
As a member of the Breakaway program you earn 1 point ("Point") for
nearly every $1 you spend on almost any purchase (see Non-Qualifying
Items" below) when you show your Breakaway Member Card ("Member Card")
at the time of purchase in store or online at
www.totalhockey.net. Points
will post to your account approximately 15 days from purchases made at
Total Hockey stores or online at
www.totalhockey.net. Earn additional Points through special offers
and promotions. Point calculations are based upon dollars spent at
checkout on eligible purchases less any amount spent on Non-Qualifying
Items (see Non-Qualifying Items" below). When products are returned to
Total Hockey either in store or online, Points will be deducted from
your Breakaway account for that purchase/return. Points apply only to
the first Breakaway Member Card scanned in connection with any
purchase. Breakaway Member Cards, Points and Gift Rewards have no cash
value. Breakaway Member Cards and Points are nontransferable. Lost or
stolen Member Cards will not be replaced. You can still earn points for
purchases by providing your Breakaway Member ID at the time of purchase.
All Gift Rewards issued in the Breakaway Program will be electronic.
They will be sent to the e-mail address of the account of the Breakaway
Member. Total Hockey is not responsible for communications, including
Gift Rewards, lost due to change of e-mail address or other contact
information. Other restrictions or exclusions may apply.
Point of First Purchase Discount
Breakaway Gold and Platinum members earn a one-time ten percent (10%)
discount off any qualifying item upon enrollment in the Breakaway
program at the point of first purchase. Breakaway Silver members are
not eligible for the point of purchase discount offer. After
enrollment, Breakaway members will earn other program discounts through
exclusive member-only offers. Breakaway Silver members may upgrade to
Gold or Platinum membership levels. Members choosing to upgrade their
membership will receive the difference in the program's benefits and
rewards. For example, an upgrade from Silver to Gold will earn a ten
percent discount and 600 bonus points. Application of Breakaway first
purchase discounts are limited to the first $2,000 of that initial
purchase.
Get Breakaway Gift Rewards
For every 300 points you earn in the Breakaway program, you will be
eligible to receive Gift Rewards redeemable for at least a $10 discount
off your future purchase of any eligible products at any Total Hockey
retail store location or online at
www.totalhockey.net.
300 points are automatically deducted from your account for every $10 in
Rewards issued to you. Rewards are discounts off future in-store or
online purchases and may only be redeemed for a discount off purchase
amounts equal to or greater than the amount of the sum of the Rewards
presented for redemption at Total Hockey retail stores or online at
www.totalhockey.net, excluding tax. Rewards may not be used in
conjunction with other discounts or offers toward the purchase of
products not to exceed purchase amount. Unless noted otherwise on the
Reward, each Reward will expire if not redeemed within 90 days from the
date it is issued. Rewards have no cash value and no change will be
given for Rewards redemption. Rewards may only be used once. You may be
notified of additional ineligible products and services. Lost, stolen or
expired Gift Rewards will not be replaced. Other restrictions or
exclusions may apply.
Non-Qualifying Items
Total Hockey Breakaway Points will not be earned for the following
purchases: Total Hockey Gift Cards, Breakaway Gift Rewards (you will not
earn Points for the value of the Breakaway Gift Reward), services
(including skate sharpening services, skate cards or any other related
service), sales tax, state fees, shipping charges, delivery charges,
other excluded charges, and certain items that are excluded in
particular promotions. Other exclusions may apply.
Total Hockey’s Breakaway Gift Rewards may not be redeemed for discounts
off the following items: prior purchases, as payment on any Total Hockey
accounts payable, for tax or state fees. Other exclusions may apply.
Free Return or Exchange Shipping
Platinum Breakaway Members receive free shipping on a return or exchange
of an item(s) from their order. If a member orders the wrong size, a
defected item, or simply does not want the item, the Platinum Member can
return or exchange the item(s) free of charge. To return or exchange
the item(s), contact customer service at 866.929.6699 or
support@totalhockey.net. You will receive an email with a paid
return label to affix to the outside of the return box. Total Hockey
waives the shipping fee on only one return and, if applicable, one
exchange per order. Please note that more than one item from the same
order can be returned or exchanged if all items are returned in the same
box.
Membership Cancellation, Modification, Expiration and Termination
Breakaway Memberships do not expire or terminate within the lifetime of
its members. However, you may cancel your Membership at any time by
notifying Breakaway Member Services by mail. Cancellation may take from
6 to 8 weeks to finalize. Breakaway Memberships may not be returned for
credit.
Total Hockey may, at any time, terminate or modify the Breakaway program
and program rules without any further obligations to members.
If
your Membership is cancelled, rewards will be issued for accrued points
that remain in the account. Any points that remain in your account that
is insufficient to qualify you for a $10 Gift Reward will be forfeited.
Partial Rewards will not be issued.
Total Hockey reserves the right to terminate your membership, in its
sole discretion.
Member Communications
For information about your Breakaway Account contact us at.
Total Hockey, Inc.
Breakaway Member Services
5833 Suemandy Drive
St. Peters, Missouri 63376
Phone: 866.929.6699
(toll free)
E-mail:
breakaway@totalhockey.net
General Information
By becoming Breakaway Member, you agree to receive advertising,
marketing materials and other communications from Total Hockey.
Membership rules are void where and to the extent prohibited by law.
Taxes may apply where required by law.
Privacy Policy
Total Hockey respects your privacy. We will only use your Personal
Information for purposes of serving you better. "Personal Information"
is any data that enables us to identify you, such as your name, e-mail
address, etc. Total Hockey will not sell, distribute or use your
Personal Information in any other way than in effort to personalize your
customer experience at any of our Total Hockey stores, subsidiaries or
affiliates. Total Hockey reserves the right to change, modify, or update
this statement at any time without notice.
To
learn more about Total Hockey’s Privacy Policy, please contact us at:
Total Hockey, Inc.
Breakaway Member Services
5833 Suemandy Drive
St. Peters, Missouri 63376
Phone: 866.929.6699
(toll free)
E-mail:
breakaway@totalhockey.net
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